Terms of use

Terms of use
General terms and conditions of use and purchases

Welcome to www.vamvaki-malli.gr online store.

You are kindly requested to read these terms carefully before starting to use this website. By using this website or placing an order through the same, you are deemed to have accepted the general terms of use and purchases and agree to be bound by them. Using or placing an order through this website constitutes a declaration of acceptance of the terms of use as well as of any other terms meeting the requirements of the law, which may be found in this website, and in particular: “Privacy Policy”, “Methods of Payment”, “Shipping Methods & Costs”, “Returns”.

Terms may be modified without any notice. Clients- users are responsible for periodically checking for any modifications.

The parties to the online store are required to have full legal capacity as defined in articles 127 et seq. CC. If the legal action is annulled (CC 180-181) for any reason, the benefits of the parties to the legal action are sought according to the provisions of unjust enrichment (CC 904 et seq.).

Contracts through the online store are drawn up in the Greek language.

All terms are essential. Violation, in any way, of the terms by the user-client entails the sanctions of the legislation currently in force and the obligation of the user to remedy any damage to the company or a third party. In case of violation of these terms, the company may deny the user access to the website.

The visitor – user of our website must, on the one hand, comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications, and on the other hand, refrain from any illegal and abusive use of the content and services of our website. Adoption of unfair competition practices or other practices contrary to the NETIQUETTE Code of Conduct for INTERNET Users is expressly prohibited. Any damage caused to our website or to the network in general resulting from bad or unfair use of the relevant services by the user / visitor falls within the user’s exclusive responsibility.

For any question, please contact us by phone at 2310270312 or via mail to info@vamvaki-malli.gr

Company details
The online store located at the address ……………… belongs to the Personal Company named Vamvaki & Malli, VAT 062274620, 2nd IRS of Thessaloniki, headquartered at 6, Vlali street, Thessaloniki, PC 54624

Telephone: 2310 270 312
Email: info@vamvaki-malli.gr

Personal information
We process the personal information you provide us with, in accordance with the Personal Data Protection Policy. By using this website, you agree to this processing and declare that this information is correct and accurate.

Availability of Products
The products of this online store are available only in Greece.

Order Preparation – Order rejection
Your order is considered complete only when you receive an “order confirmation” e-mail from us, and is completed with full payment of the order and delivery of the products.

We reserve the right to withdraw any product from the website at any time, or to edit its content.

In exceptional cases, we may need to reject an order even after the confirmation e-mail has been sent, which we reserve the right to do.

Order Delivery
We will do our best to deliver and complete your order (with the exception of exceptional cases) within the deadline stated in the shipment confirmation, and in any case within thirty (30) days of order confirmation.

Delays may occur depending on the delivery area or in exceptional circumstances.

No deliveries are made on weekends and Bank/ national holidays.

If, for any reason, we are unable to complete the order within the delivery deadline, we will notify you and give you the option to either continue the order with a new delivery date, or cancel the order with a full refund.

Delivery is deemed to have taken place upon physical collection of the order by you or a third party designated by you, evidenced by signing the order proof of receipt.

In case of failure to deliver the order, for reasons not due to our fault, the contract is considered void and results in us returning any payment we received from you excluding shipping costs, which are borne by the customer.

Product Prices & Shipping Costs
The prices listed under each product include VAT (24%).

These prices refer to the quantities available in our warehouse, while the online store reserves the right to adjust the prices.

Shipping is FREE for orders over €39.00, throughout the Greek territory. For orders under €39.00, shipping costs are borne by the customer. The shipping method is either with a transport company for large parcels or with the use of a courier company for smaller ones, always with a view to ensuring safe and timely delivery. The company undertakes to inform the customer in time about the details of the shipping company. Parcels are delivered at the entrance of the customer’s premises (sidewalk). The company ensures safe transport of the products.

Payment methods
For the convenience and service of those interested in making purchases from our store, www.vamvaki-malli.gr offers the following payment methods:

CASH ON DELIVERY
CREDIT OR DEBIT CARD
BANK DEPOSIT (ALPHA BANK, IBAN: 2801404090409002330000087)

Product returns
Product returns due to wrong delivery or defective products:

Products may be returned within 14 calendar days, as long as they do not correspond to those ordered or were found to be defective. Returning the products in perfect condition, together with their packaging and accompanied by the sales document is a mandatory condition.

In all cases in which the garments delivered are different from those ordered, either by type or quantity, or a feature previously agreed upon in writing with the company is missing, or the item is defective, the customer shall return the respective products to be checked and the error to be determined. In this case, the costs of returning the products to the company as well as the costs of them being shipped back to the customer shall be borne by the company, as long as the method of return proposed by the company has been followed.

In these cases the following applies:
The product is received and checked for the reported defect.

Under the above condition, the item will be replaced with a similar new one, or in case of non-availability, with another new product of the same quality and price. Otherwise, if the customer does not wish for a replacement, the amount of the original purchase will be refunded to the customer. Refund is made in the same way as the customer’s initial payment to the company.

Shipping costs both for returning products to the company and for shipping the replacing products back to the customer shall be borne by the company.

In the event that the products are returned damaged or incomplete, the Online Store is entitled to request compensation from the customer, the amount of which will be determined by the condition of the products. The company may also unilaterally set off all or part of its claim against the customer.

Return of non-defective products – Right of withdrawal without justification by the customer:

The customer has the right to withdraw from the purchase contract within a period of 14 calendar days from delivery of the products. Withdrawal is subject to the following conditions:

Withdrawal may be without justification any and free of charge; if the item has already been delivered, the customer must return the product exactly in the condition this was received, along with its initial packaging, in excellent condition. Return shipping costs are borne by the customer.
The withdrawal declaration is made in writing or electronically, and the company is obliged to send confirmation of receipt of such declaration as soon as this is received.

Following the withdrawal declaration, the company is obliged to return the amount received the latest within 14 days of receipt of the products.
Shipping costs are non-refundable.

Refund to the customer shall be made in the same method the customer initially paid for the order.

In the event that the products are returned damaged or incomplete, the Online Store is entitled to request compensation from the customer, the amount of which will be determined by the condition of the products. The company may also unilaterally set off all or part of its claim against the customer.

Availability of Products
The company pursues to have a sufficient stock of the products sold through the online store. However, in case of failure to serve your needs or exhaustion of stocks, it shall inform the customer in time and, after consultation and agreement, it proceeds to refund or modification of the order.

Intellectual Property Rights
The entire content of our website, and in particular: texts, news, graphics, photographs, diagrams, illustrations, services provided and generally any kind of files is the subject of intellectual property rights and is governed by national and international provisions on Intellectual Property, with the exception of those expressly recognized as rights of third parties. Therefore, it is expressly prohibited to reproduce, republish, copy, store, sell, transmit, distribute, publish, perform, download, translate, modify in any way, in part or in summary, without the express prior written consent of the company.

Personal Data Protection
Management and protection of www.vamvaki-malli.gr services visitor/user’s personal data is subject to the terms of this section, as well as to the relevant provisions of the Greek legislation (Law 2472/1997) on the protection of the individual and protection of personal data, as supplemented by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000 and article 8 of Law 2819/2000) and European law (directives 95/46/ EC and 97/66/EC). Processing of your Personal Data by the company is carried out in accordance with the requirements of the national law 4624/2019 and the General Data Protection Regulation (EU) 2016/679 (EU), as supplemented by the relevant national and European legislation on the protection of personal data. The present conditions are formulated taking into account both the rapid development of technology and in particular the Internet and the existing – although not fully developed – set of legal regulations regarding these issues. In this context, any possible relevant regulation will be the subject of this section. In any case, www.vamvaki-malli.gr reserves the right to change the terms of protection of personal data after informing the visitors / users and within the existing or potential legal framework. If a visitor/ user does not agree with the terms of personal data protection provided in this section, they must REFRAIN from using the services of www.vamvaki-malli.gr

This website protects privacy of your data and is not allowed to transfer them to any third party (individual or legal person) for any reason, unless obliged by law and only to the competent authorities. The website www.vamvaki-malli.gr maintains files with personal information, which the visitor / user send exclusively for communication, financial and tax reasons. The visitor / user may contact the relevant department of the company in order to verify the existence of their personal file, its correction, modification or deletion. Visitors / users of the website who are minors may access the services of www.vamvaki-malli.gr only with the consent of their parents or guardians and are not required to submit their personal information. In case of submission of such information by minors, the administrators of the website shall delete that information. Also, the administrators of this website may process part or all of the data you have sent, for statistical purposes and to improve the services – information provided.

Cookies
The website www.vamvaki-malli.gr uses cookies to identify the visitor – user when selecting certain services if the user activates that option when introducing their data on the above website.

Limitation of Liability
Under no circumstances does the company guarantee uninterrupted and error-free provision of its services and content, nor even the absence of viruses, whether regarding its own website or any other site or server through which you receive its content.

Our website is not responsible for the content and services of other websites to which it redirects the user/visitor through links, hyperlinks or advertising banners, nor does it guarantee their availability. Problems that may arise during the visit – use of the websites which we redirect to are exclusive responsibility of the respective websites, where you are advised to address. Redirection to other websites is made for the convenience of our users and in no case does it create any form of commitment for anyone.

Applicable law
This user agreement is governed by the provisions of Greek Law, the directives and Regulations of European Law and the relevant International provisions, and is interpreted based on the rules of good faith, commercial ethics and the economic and social purpose of the right. All transactions carried out through http://www.vamvaki-malli.gr are governed by International and European law on issues related to electronic commerce, as well as by the Consumer Protection Law (Law 2251/1994) which regulates matters relating to distance selling.

If any provision is deemed to be contrary to the law and therefore invalid or voidable, it automatically ceases to be valid, without in any way affecting the validity of the other terms.

No modification of the terms of this contract shall be considered and shall not form a part hereof unless expressed in writing and incorporated herein.

The Courts of Thessaloniki are competent for any disputes arising from this contract.

Contact
For any questions regarding the “General Terms of Use and Purchases” or our website, please contact us at 6936993190.